Articles & Blogs

The Strategic Challenges That Will Shape the Next Generation of Global Capability Centers By Ramma Shiv Kumar In my previous article, "GCC Growth Constraints: Why Some Capability Centers Scale — and Others Stall," I explored the internal execution challenges that often prevent Global Capability Centers (GCCs) from achieving their full potential. We discussed issues such as mandate clarity, governance bottlenecks, capability ownership, talent retention, and AI operating models

India's Global Capability Center (GCC) story is one of the most remarkable business transformations of the last two decades. Twenty-five years ago, multinational corporations primarily viewed India as a destination for cost-efficient back-office operations. Today, India has become one of the world's most strategic locations for enterprise innovation, engineering excellence, artificial intelligence, cybersecurity, product management and digital transformation. The journey has