Articles & Blogs

The Strategic Challenges That Will Shape the Next Generation of Global Capability Centers By Ramma Shiv Kumar In my previous article, "GCC Growth Constraints: Why Some Capability Centers Scale — and Others Stall," I explored the internal execution challenges that often prevent Global Capability Centers (GCCs) from achieving their full potential. We discussed issues such as mandate clarity, governance bottlenecks, capability ownership, talent retention, and AI operating models

A Practitioner’s Perspective on the Hidden Challenges of GCC Execution By Ramma Shiv Kumar Over the last two decades, I have worked with global enterprises across Europe, the UK, North America, and Asia to establish, scale, and transform Global Capability Centers (GCCs) in India. The GCC story in India is compelling. The country now hosts nearly 2,000 GCCs, employs millions of professionals, and continues to attract investments across engineering, AI, analytics, cybersecurity