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By Ramma Shiv Kumar, Founder – SRK Gamechangers, Pune Why Agility Matters Now More Than Ever In today’s dynamic marketplace, the ability to pivot and make swift, informed decisions  is no longer optional—it’s essential. For India’s 1,900+ Global Capability Centres (GCCs), employing nearly 2 million professionals, agility is the new strategic currency. As GCCs evolve into hubs for AI, R&D, analytics, and automation , especially mid-sized ones, their ability to make fast, confi

Prepared by SRKGamechangers | October 2025 Executive Summary Governance is no longer about control—it’s about confidence, clarity, and creativity. As mid-sized Global Capability Centers (GCCs) in India scale beyond operational mandates, governance models are becoming their most powerful differentiator. This white paper explores how governance frameworks—centralized, decentralized, hybrid, and federated—can help GCCs scale sustainably, build innovation capacity, strengthen acc

Executive Summary Smaller GCCs often begin as cost-saving units but can evolve into strategic partners by building trust through...