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Executive Summary India’s Global Capability Centres (GCCs) are undergoing a profound transformation—both in scale and strategic relevance .What’s particularly striking is the shift in mandate: over 90% of India’s Global Capability Centres (GCCs) now operate beyond traditional support functions—taking on roles in R&D, software development, and digital transformation . Among them, Engineering, Research & Development (ER&D) GCCs are leading the charge— growing at 1.3x the pace

By Ramma Shiv Kumar, Founder – SRK Gamechangers, Pune Why Agility Matters Now More Than Ever In today’s dynamic marketplace, the ability to pivot and make swift, informed decisions is no longer optional—it’s essential. For India’s 1,900+ Global Capability Centres (GCCs), employing nearly 2 million professionals, agility is the new strategic currency. As GCCs evolve into hubs for AI, R&D, analytics, and automation , especially mid-sized ones, their ability to make fast, confi

Prepared by SRKGamechangers | October 2025 Executive Summary Governance is no longer about control—it’s about confidence, clarity, and creativity. As mid-sized Global Capability Centers (GCCs) in India scale beyond operational mandates, governance models are becoming their most powerful differentiator. This white paper explores how governance frameworks—centralized, decentralized, hybrid, and federated—can help GCCs scale sustainably, build innovation capacity, strengthen acc

Most Global Capability Centres start with a clear mandate: reduce cost. But very few successfully evolve into strategic partners. For smaller GCCs, this challenge is even more pronounced. Without scale, influence must be earned through trust, consistency, and strategic alignment. This raises a fundamental question: What does it actually take for a smaller GCC to win the trust of global leadership? Executive Summary & Strategic Context Smaller GCCs often begin as cost-saving

Setting Up Global Capability Centres (GCCs) in India: Market Trends, Best Practices, and Success Stories (A) Introduction: India has...

In today's competitive landscape, small-size Global Capability Centers (GCCs) in India face the challenging task of attracting and...