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By Ramma Shiv Kumar Expert in Global Capability Centres (GCCs) For nearly two decades, the GCC story in India was largely driven by multinational corporations. Global banks, technology companies, manufacturers, healthcare firms, and retailers established capability centres to access talent, improve efficiency, and support global operations. Today, a new chapter is unfolding. Increasingly, GCC strategy is becoming part of the Operating Partner playbook rather than solely an HR

The Next Chapter of India’s Tech Startup Ecosystem: From Scale to Infrastructure & Impact I am Ramma Shiv Kumar , Founder & CEO of SRKGameChangers . Over the past two decades, I’ve had the privilege of working alongside global enterprises, Indian unicorns, and deep-tech founders — helping them build, scale, and future-proof technology capabilities, particularly at the intersection of GCCs and innovation ecosystems. AI compute investments and semiconductor programs signal a pi

I am Ramma Shiv Kumar, Founder and CEO of SRKGameChangers, based in Pune, India — a city that has proven Tier-2 hubs can rival global metros in innovation and scale. Over my two decades in the GCC ecosystem, I've guided numerous mid-sized enterprises through setups that deliver strategic value, not just cost savings. Most organizations evaluating India for Global Capability Centre expansion default to cities like Bengaluru, Hyderabad, or Pune. However, a growing number of gl

By Ramma Shiv Kumar I am Ramma Shiv Kumar, Founder and CEO of SRKGameChangers, based in Pune, India; a city that has proven that it can rival global metros in innovation and scale. Over my two decades in the GCC ecosystem, I have guided numerous mid-sized enterprises through setups that deliver strategic value, not just cost savings. As Global Capability Centers (GCCs) in India evolve from scale engines to strategic capability hubs, global enterprises are reassessing not jus

I am Ramma Shivkumar, Founder and CEO of SRKGameChangers, based in Pune — a city that has proven Tier-2 hubs can rival global metros in innovation and scale. Over my two decades in the GCC ecosystem, I've guided numerous mid-sized enterprises through setups that deliver strategic value, not just cost savings. “Most first-time GCC initiatives fail not because of location, but because of mandate confusion, governance gaps, and early-stage execution risks. This playbook is desi

I am Ramma Shiv Kumar, Founder and CEO of SRKGameChangers, based in Pune, India — a city that has proven Tier-2 hubs can rival global metros in innovation and scale. Over my two decades in the GCC ecosystem, I have guided numerous mid-sized enterprises through setups that deliver strategic value, not just cost savings. “Most first-time GCC initiatives fail not because of location—but because of mandate confusion, governance gaps, and early-stage execution risks. This playboo

What Is Really Changing on the Ground By Ramma Shiv Kumar | Global Capability Centres Expert Over the last year, conversations around Artificial Intelligence in Global Capability Centres (GCCs) have quietly—but decisively—shifted. This is no longer about pilots, proofs of concept, or curiosity-led experimentation. What I am seeing across GCC ecosystems today is deliberate adoption of Agentic AI and Generative AI as part of the GCC operating model itself —particularly in mid-s