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By Ramma Shiv Kumar Expert in Global Capability Centres (GCCs) For nearly two decades, the GCC story in India was largely driven by multinational corporations. Global banks, technology companies, manufacturers, healthcare firms, and retailers established capability centres to access talent, improve efficiency, and support global operations. Today, a new chapter is unfolding. Increasingly, GCC strategy is becoming part of the Operating Partner playbook rather than solely an HR

By Ramma Shiv Kumar Expert in Global Capability Centres (GCCs) The Shift: From Efficiency to Enterprise Resilience For many years, Global Capability Centres (GCCs) were primarily viewed through the lens of efficiency. Organizations established GCCs to optimize costs, access skilled talent, standardize processes, and improve operational performance. While these objectives remain important, the role of GCCs is evolving rapidly. Many organizations are now investing in global cap

“Manufacturing GCCs are no longer being evaluated only on cost efficiency. They are increasingly measured by their ability to drive resilience, digital transformation, engineering innovation, and enterprise-wide capability building.” Playbook Overview Manufacturing GCCs are no longer evaluated only on cost efficiency. They are increasingly measured by their ability to drive: Resilience Digital transformation Engineering innovation Enterprise-wide capability building Many orga

Leadership Traits That Define High-Impact GCCs Lessons from India’s Evolving GCC Ecosystem (2026)By Ramma Shiv Kumar Expert in Global Capability Centres We are witnessing a decisive shift in the GCC narrative. What were once perceived as cost-arbitrage extensions have evolved into strategic engines of innovation, AI-led transformation, and enterprise value creation. India continues to lead this evolution, with over 1,800 GCCs employing millions of professionals and expanding

By Ramma Shiv Kumar Founder and CEO, SRK GameChangers | GCC Strategy and Transformation Advisor Over the past two decades, I’ve had the privilege of working alongside global enterprises, Indian unicorns, and deep-tech founders, helping them build, scale, and future-proof technology capab ilities, particularly at the intersection of GCCs and innovation ecosystems. This is exactly where organizations are investing in GCC strategy and transformation initiatives to stay ahead. A

By Ramma Shiv Kumar Founder and CEO, SRK GameChangers | GCC Strategy and Transformation Advisor Over the past two decades, I’ve had the privilege of working alongside global enterprises, Indian unicorns, and deep-tech founders, helping them build, scale, and future-proof technology capabilities, particularly at the intersection of GCCs and innovation ecosystems. This is exactly where organizations are investing in structured GCC strategy and transformation initiatives to sta